English for hotel front desk agents in Fort Lauderdale
Front desk here runs cruise-day mornings: early departures, luggage holds, shuttle timing and port questions, delivered to anxious guests on a clock. Fast, clear English on exactly those topics is worth more than broad vocabulary.
Inglés Hotelero trains Spanish-speaking front desk agents at hotels in Fort Lauderdale, Florida in the English their shift actually requires: check-in, complaints, upgrades and late arrivals. Each employee takes a free CEFR placement test, then practices five minutes a day on a lean web-based platform with native-speaker audio and same-day correction. Pricing is per property and starts at $150 USD a month.
Not general English. The English your front desk team uses every shift.
Your front desk agents practice exactly what they face in front of a guest: check-in, complaints, upgrades and late arrivals. Model phrases, native-speaker audio and daily correction — not grammar rules nobody repeats at the counter.
Cruise turnaround days are the sharpest test in this market: a lobby full of guests who have a ship to catch, all asking the same logistical questions in English at once. Staff who are hesitant slow the line, and the line is the guest experience that day. Much of the housekeeping and food and beverage workforce here is Spanish-speaking and Haitian Creole-speaking.
Five minutes a day, measurable from HR.
Placement test
A CEFR assessment (A1 to B2) built around this position, so you know where each person starts.
Daily practice
Real front desk scenarios on a lean web-based platform, with native audio and correction on the spot.
Visible progress
The HR dashboard shows each employee and the whole property, without anyone having to chase people down.
Your Fort Lauderdale front desk agents, ready to work in English.
Free placement test for the whole property, no obligation. We reply within one business day.
Request a demo