Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Bellhops, door staff and valets work arrival lanes with constant rideshare traffic and guests who need directions across a city with no walkable center. Clear, short English instructions do the real work.
Your bellhops and valets practice exactly what they face in front of a guest: luggage, directions and recommendations, with courtesy. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for bellhops and valets — the situations it rehearses, the target level and the price bands — is on the national bellhop & valet page.
Los Angeles County has one of the largest Spanish-speaking populations of any metropolitan area in the world, and the hotel industry here runs on it — housekeeping, stewarding, banquet, laundry, valet and grounds. Much of that workforce is unionized with genuine promotion ladders, and English is repeatedly the practical gate between a back-of-house classification and a guest-facing one. This is the single largest addressable market for what we do in the United States.
B1 when the role also gives directions and recommendations. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam