English training for hotel staff in Los Angeles
Los Angeles runs a hotel market spread across a county rather than a downtown: beach properties in Santa Monica, luxury in Beverly Hills, a convention core downtown, and an enormous airport corridor.
Inglés Hotelero trains the Spanish-speaking staff of hotels in Los Angeles, California to work in English. Every employee takes a free CEFR placement test (A1 to B2), then practices five minutes a day on a lean web-based platform using the English their own job actually requires. Front desk, bellhop and restaurant are separate modules. Pricing is per property, not per employee, and starts at $150 USD a month. Human resources sees each person's level and progress on a dashboard.
In Los Angeles, your team's English shows up in every review.
Downtown holds the convention center market and a growing residential-adjacent hotel layer; Beverly Hills, West Hollywood and Century City run the luxury and entertainment-industry market; Santa Monica and Venice serve beach leisure; and LAX operates one of the highest-turnover hotel corridors in the country. Entertainment production, conventions and international leisure fill different parts of the calendar.
Los Angeles County has one of the largest Spanish-speaking populations of any metropolitan area in the world, and the hotel industry here runs on it — housekeeping, stewarding, banquet, laundry, valet and grounds. Much of that workforce is unionized with genuine promotion ladders, and English is repeatedly the practical gate between a back-of-house classification and a guest-facing one. This is the single largest addressable market for what we do in the United States.
Every department speaks a different English. Each one is trained separately.
English for front desk agents
Front desk handles entertainment-industry guests with unusual requests, international arrivals off long-haul flights, and corporate accounts with complicated billing. Precision and composure in English are what the role is graded on.
See the program →English for bellhops and valets
Bellhops, door staff and valets work arrival lanes with constant rideshare traffic and guests who need directions across a city with no walkable center. Clear, short English instructions do the real work.
See the program →English for servers and bartenders
Servers work hotel restaurants and rooftop bars with high check averages and guests who expect detailed description and confident recommendation. In this market, the language of description is the language of revenue.
See the program →Five minutes a day. Progress HR can actually measure.
Placement test
Every employee takes a CEFR assessment (A1 to B2) built around their own position. You know where each person starts before you spend a dollar on training.
Daily practice
Five minutes on a lean web-based platform, using the English that is actually spoken at a check-in counter or a table — not textbook grammar nobody repeats on shift.
HR dashboard
Level, progress and streaks by employee and by property. The number your monthly report was missing.
About training your team in Los Angeles.
We are a union property. How does this fit existing training?
It sits beside it rather than replacing it. Practice runs on employees' phones in five-minute sessions, so it needs no scheduled training hours, and the documented CEFR levels give you something concrete for a classification or promotion conversation.
Many of our housekeepers have been here fifteen years. Would this feel remedial?
It is built not to be. The instruction is in Spanish, the tone is professional rather than infantilizing, and the placement test starts each person at their actual level instead of at the beginning.
Can we run this across several LA properties?
Yes. Properties roll up under one organization with per-property and portfolio views, and portfolio pricing starts at five properties.
Put your Los Angeles team to work in English.
Free placement test for the whole property, no obligation. We reply within one business day.
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