Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Banquet and restaurant staff serve association events with exact dietary counts and formal service standards. Confirming a special meal in English at the table is where accuracy is real.
Your servers and bartenders practice exactly what they face in front of a guest: taking the order, describing the menu and handling allergies. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for servers and bartenders — the situations it rehearses, the target level and the price bands — is on the national restaurant & bar page.
Ottawa is officially bilingual and its hospitality workforce is mixed, with a smaller Spanish-speaking share than the western resort markets. Where Spanish-speaking employees are on staff, association and government guests are precise, documentation-heavy and formal in English — which is exactly the register that goes unpracticed when a team can operate in another language most of the shift.
A2 minimum to take an order; B1 to recommend and resolve. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam