Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Banquet and restaurant staff serve plated group meals with exact dietary counts for an international clientele. Confirming a special meal in English at the table is where accuracy is real.
Your servers and bartenders practice exactly what they face in front of a guest: taking the order, describing the menu and handling allergies. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for servers and bartenders — the situations it rehearses, the target level and the price bands — is on the national restaurant & bar page.
Toronto's hotel workforce is among the most linguistically diverse anywhere, which cuts both ways for us: there is a real and growing Latin American population working in housekeeping, banquet and food service, but it sits alongside many other language communities. Instruction here is in Spanish, so this serves the Spanish-speaking portion of a team well and the rest much less. Where it applies, English is the same promotion gate it is in Chicago or Los Angeles.
A2 minimum to take an order; B1 to recommend and resolve. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam