Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Servers work resort dining rooms, poolside service and banquet events, describing menus and handling dietary requirements. Description in English is where the check average lives.
Your servers and bartenders practice exactly what they face in front of a guest: taking the order, describing the menu and handling allergies. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for servers and bartenders — the situations it rehearses, the target level and the price bands — is on the national restaurant & bar page.
Arizona's hospitality workforce is heavily Spanish-speaking, and in the valley's resorts that includes housekeeping, grounds, food service and increasingly guest-facing roles. Guests are domestic and affluent in season, and conventions bring English-speaking business travelers. The practical issue is that summer staffing reductions break the continuity of any classroom program — which is exactly the failure mode phone-based daily practice avoids.
A2 minimum to take an order; B1 to recommend and resolve. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam