English for hotel front desk agents in Québec City
Front desk serves a large American and international visitor base inside a heritage property. For Spanish-speaking staff, English is what those guests default to.
Inglés Hotelero trains Spanish-speaking front desk agents at hotels in Québec City, Québec in the English their shift actually requires: check-in, complaints, upgrades and late arrivals. Each employee takes a free CEFR placement test, then practices five minutes a day on a lean web-based platform with native-speaker audio and same-day correction. Pricing is per property and starts at $150 USD a month.
Not general English. The English your front desk team uses every shift.
Your front desk agents practice exactly what they face in front of a guest: check-in, complaints, upgrades and late arrivals. Model phrases, native-speaker audio and daily correction — not grammar rules nobody repeats at the counter.
As in Montréal, the working language here is French and the honest fit is narrow. Where Spanish-speaking employees are on staff and serving the substantial American and international visitor base, English practice is directly useful. Where the property's actual gap is French, this is the wrong product and we will tell you so rather than sell you a subscription.
Five minutes a day, measurable from HR.
Placement test
A CEFR assessment (A1 to B2) built around this position, so you know where each person starts.
Daily practice
Real front desk scenarios on a lean web-based platform, with native audio and correction on the spot.
Visible progress
The HR dashboard shows each employee and the whole property, without anyone having to chase people down.
Your Québec City front desk agents, ready to work in English.
Free placement test for the whole property, no obligation. We reply within one business day.
Request a demo