English for hotel front desk agents in Montréal
Front desk handles convention blocks, festival-week volume and international arrivals in more than one language. For Spanish-speaking staff, English is the third register to build and the one international guests default to.
Inglés Hotelero trains Spanish-speaking front desk agents at hotels in Montréal, Québec in the English their shift actually requires: check-in, complaints, upgrades and late arrivals. Each employee takes a free CEFR placement test, then practices five minutes a day on a lean web-based platform with native-speaker audio and same-day correction. Pricing is per property and starts at $150 USD a month.
Not general English. The English your front desk team uses every shift.
Your front desk agents practice exactly what they face in front of a guest: check-in, complaints, upgrades and late arrivals. Model phrases, native-speaker audio and daily correction — not grammar rules nobody repeats at the counter.
Montréal is the market where we should be most careful about what we claim. The city's working second language is French, and a hotel's staff may need French before English or both at once. There is a real and growing Latin American community here, and for Spanish-speaking employees who need English for international guests this fits — but a property whose language gap is French rather than English is not a property we can help.
Five minutes a day, measurable from HR.
Placement test
A CEFR assessment (A1 to B2) built around this position, so you know where each person starts.
Daily practice
Real front desk scenarios on a lean web-based platform, with native audio and correction on the spot.
Visible progress
The HR dashboard shows each employee and the whole property, without anyone having to chase people down.
Your Montréal front desk agents, ready to work in English.
Free placement test for the whole property, no obligation. We reply within one business day.
Request a demo