English for hotel front desk agents in Montréal

Your front desk agents practice exactly what they face in front of a guest: check-in, complaints, upgrades and late arrivals. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for front desk agents — the situations it rehearses, the target level and the price bands — is on the national front desk page.

Montréal is the market where we should be most careful about what we claim. The city's working second language is French, and a hotel's staff may need French before English or both at once. There is a real and growing Latin American community here, and for Spanish-speaking employees who need English for international guests this fits — but a property whose language gap is French rather than English is not a property we can help.