Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Historic · Québec, CA
English training for hotel staff in Québec City
Québec City runs a heritage tourism hotel market inside a walled old town, with landmark historic properties, boutique inns and a winter carnival season that is genuinely its own peak.
Hospitality in Québec City
In Québec City, your team's English shows up in every review.
Vieux-Québec holds landmark heritage hotels and boutique inns inside the walls, with additional inventory in the lower town and along the Grande Allée. Summer heritage tourism is the largest season, the winter carnival produces a distinct February peak, and cruise calls add day-visitor volume in autumn.
As in Montréal, the working language here is French and the honest fit is narrow. Where Spanish-speaking employees are on staff and serving the substantial American and international visitor base, English practice is directly useful. Where the property's actual gap is French, this is the wrong product and we will tell you so rather than sell you a subscription.
Inside the platform Demo
By position
Every department speaks a different English. Each one is trained separately.
Front Desk · target level B1
English for front desk agents
See the program →Bellhop & Valet · target level A2
English for bellhops and valets
See the program →Restaurant & Bar · target level B1
English for servers and bartenders
See the program →Target CEFR levels by position: front desk B1 (B2 for supervisors), bellhop A2 (B1 when also giving directions), restaurant and bar B1 (A2 minimum to take an order). Not tied to one city? Each program has a national page: front desk, bellhop & valet, restaurant & bar.
How it works
At least 15 minutes a day. Progress HR can actually measure.
Daily practice
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
Progress for HR
See participation and levels by employee, department and property.
A few useful answers
Questions about training in Québec City
The details you need to take the next step.
Is this useful if most of our staff are francophone?
Not really. It teaches English to Spanish speakers. If your team is francophone, we are not the right fit and we would rather be direct about it.
We have Spanish-speaking staff serving American visitors.
That is the case it fits. The free placement exam will show you the size of the group and where each person stands.
What does a small heritage inn pay?
From $289 USD a month at the entry band, per property, with the placement exam free beforehand.
Near Québec City
Put your Québec City team to work in English.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam