Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Urban · Utah, US
English training for hotel staff in Salt Lake City
Salt Lake City runs a convention and business hotel market that doubles as the gateway to Utah's ski resorts, with an airport that puts several mountains within an hour of the terminal.
Hospitality in Salt Lake City
In Salt Lake City, your team's English shows up in every review.
Downtown holds the convention core around the Salt Palace, with business inventory near the airport and along the valley's corridors, and additional demand from the university and medical center. Conventions and corporate travel carry the mid-week, while winter adds a substantial ski-transfer layer and outdoor recreation drives summer leisure.
The Salt Lake Valley has a substantial Spanish-speaking population working across hospitality, and it supplies staff both to the city's hotels and to the resorts up the canyons. Convention guests are English-speaking and schedule-driven. For many employees this market is the entry point into hospitality, which makes English the practical determinant of where their career goes from here.
Inside the platform Demo
By position
Every department speaks a different English. Each one is trained separately.
Front Desk · target level B1
English for front desk agents
See the program →Bellhop & Valet · target level A2
English for bellhops and valets
See the program →Restaurant & Bar · target level B1
English for servers and bartenders
See the program →Target CEFR levels by position: front desk B1 (B2 for supervisors), bellhop A2 (B1 when also giving directions), restaurant and bar B1 (A2 minimum to take an order). Not tied to one city? Each program has a national page: front desk, bellhop & valet, restaurant & bar.
How it works
At least 15 minutes a day. Progress HR can actually measure.
Daily practice
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
Progress for HR
See participation and levels by employee, department and property.
A few useful answers
Questions about training in Salt Lake City
The details you need to take the next step.
Can we run city and mountain properties on one account?
Yes, under one organization with per-property and portfolio views. Portfolio pricing starts at five properties.
Where do most operators start?
With the free placement exam for the whole property, then daily practice for the department with the most guest contact. That sequence costs nothing until you have the data.
Is there anything to install?
No. It runs in the browser — nothing to install, with nothing for IT to deploy.
Near Salt Lake City
Put your Salt Lake City team to work in English.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam