Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Resort · Nevada, US
English training for hotel staff in Las Vegas
Las Vegas operates the largest concentration of hotel rooms on earth, in integrated resorts that run lodging, gaming, dining, entertainment and convention business under a single payroll.
Hospitality in Las Vegas
In Las Vegas, your team's English shows up in every review.
The Strip holds mega-resorts with thousands of rooms each, supported by downtown properties, the convention corridor and a large off-Strip locals market. Conventions fill the mid-week, leisure fills the weekend, and citywide events push the entire market to capacity. Property headcounts run into the thousands and department counts are unmatched anywhere else in hospitality.
Las Vegas resorts employ enormous Spanish-speaking workforces in housekeeping, stewarding, food service, laundry and facilities, much of it unionized with real, structured promotion ladders. English proficiency is frequently the practical difference between a back-of-house classification and a guest-facing one that pays more and tips. Training the language is training the internal labor market.
Inside the platform Demo
By position
Every department speaks a different English. Each one is trained separately.
Front Desk · target level B1
English for front desk agents
See the program →Bellhop & Valet · target level A2
English for bellhops and valets
See the program →Restaurant & Bar · target level B1
English for servers and bartenders
See the program →Target CEFR levels by position: front desk B1 (B2 for supervisors), bellhop A2 (B1 when also giving directions), restaurant and bar B1 (A2 minimum to take an order). Not tied to one city? Each program has a national page: front desk, bellhop & valet, restaurant & bar.
How it works
At least 15 minutes a day. Progress HR can actually measure.
Daily practice
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
Progress for HR
See participation and levels by employee, department and property.
A few useful answers
Questions about training in Las Vegas
The details you need to take the next step.
We have thousands of employees. Is this actually scaled for that?
Pricing is per property by band, with an upper band for large properties, and the dashboard is built to group properties under one organization. For a resort of your size the honest answer is that we would start with one department and one property rather than all of it at once.
How does this fit with union training structures?
It sits beside them. It requires no scheduled training hours because it runs on employees' phones, and the CEFR levels it produces are documentation you can use in a classification or promotion discussion.
Can different departments get different content?
Yes. Each of the 19 positions across 8 departments is a separate module with its own scenarios and vocabulary, assigned per employee.
Near Las Vegas
Put your Las Vegas team to work in English.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam