English for hotel front desk agents in Las Vegas
Front desk handles thousand-room check-in lines, comped rooms, loyalty tiers, resort fees and disputes at a volume no other market approaches. Clear, fast English on charges and policies is the entire job.
Inglés Hotelero trains Spanish-speaking front desk agents at hotels in Las Vegas, Nevada in the English their shift actually requires: check-in, complaints, upgrades and late arrivals. Each employee takes a free CEFR placement test, then practices five minutes a day on a lean web-based platform with native-speaker audio and same-day correction. Pricing is per property and starts at $150 USD a month.
Not general English. The English your front desk team uses every shift.
Your front desk agents practice exactly what they face in front of a guest: check-in, complaints, upgrades and late arrivals. Model phrases, native-speaker audio and daily correction — not grammar rules nobody repeats at the counter.
Las Vegas resorts employ enormous Spanish-speaking workforces in housekeeping, stewarding, food service, laundry and facilities, much of it unionized with real, structured promotion ladders. English proficiency is frequently the practical difference between a back-of-house classification and a guest-facing one that pays more and tips. Training the language is training the internal labor market.
Five minutes a day, measurable from HR.
Placement test
A CEFR assessment (A1 to B2) built around this position, so you know where each person starts.
Daily practice
Real front desk scenarios on a lean web-based platform, with native audio and correction on the spot.
Visible progress
The HR dashboard shows each employee and the whole property, without anyone having to chase people down.
Your Las Vegas front desk agents, ready to work in English.
Free placement test for the whole property, no obligation. We reply within one business day.
Request a demo