Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Desert · Arizona, US
English training for hotel staff in Sedona
Sedona runs a small, high-rate resort and boutique market built on red rock scenery, wellness tourism and a visitor economy concentrated into a compact town.
Hospitality in Sedona
In Sedona, your team's English shows up in every review.
Inventory is mostly boutique resorts, spa properties and small inns, with limited room count relative to demand and strong rate integrity. Wellness, hiking and scenic tourism drive year-round demand with spring and autumn peaks. The town's small size and housing costs push much of the workforce to commute from the Verde Valley and Cottonwood.
Northern Arizona's service workforce includes a substantial Spanish-speaking population commuting into Sedona daily. Guests are domestic, affluent and here for an experience they expect to be interpreted for them — trail advice, vortex sites, spa recommendations. That is conversational work, and a property whose staff cannot do it in English is selling a room instead of a stay.
Inside the platform Demo
By position
Every department speaks a different English. Each one is trained separately.
Front Desk · target level B1
English for front desk agents
See the program →Bellhop & Valet · target level A2
English for bellhops and valets
See the program →Restaurant & Bar · target level B1
English for servers and bartenders
See the program →Target CEFR levels by position: front desk B1 (B2 for supervisors), bellhop A2 (B1 when also giving directions), restaurant and bar B1 (A2 minimum to take an order). Not tied to one city? Each program has a national page: front desk, bellhop & valet, restaurant & bar.
How it works
At least 15 minutes a day. Progress HR can actually measure.
Daily practice
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
Progress for HR
See participation and levels by employee, department and property.
A few useful answers
Questions about training in Sedona
The details you need to take the next step.
Our team is small. Is there a plan for us?
The entry band starts at $289 USD a month for roughly twelve to twenty employees, priced per property rather than per person.
Do you cover dietary and wellness vocabulary?
The restaurant module treats allergen and dietary confirmation as core content, and your own menu can be added as custom drills.
Can employees practice during a long commute?
Yes, that is a common pattern. Fifteen minutes a day on a phone with very little data use, on a lean web-based platform.
Near Sedona
Put your Sedona team to work in English.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam