English for hotel front desk agents in Sedona
Front desk fields trail recommendations, jeep tour bookings, spa scheduling and scenic-drive directions. Being a confident guide in English is the substance of the role here.
Inglés Hotelero trains Spanish-speaking front desk agents at hotels in Sedona, Arizona in the English their shift actually requires: check-in, complaints, upgrades and late arrivals. Each employee takes a free CEFR placement test, then practices five minutes a day on a lean web-based platform with native-speaker audio and same-day correction. Pricing is per property and starts at $150 USD a month.
Not general English. The English your front desk team uses every shift.
Your front desk agents practice exactly what they face in front of a guest: check-in, complaints, upgrades and late arrivals. Model phrases, native-speaker audio and daily correction — not grammar rules nobody repeats at the counter.
Northern Arizona's service workforce includes a substantial Spanish-speaking population commuting into Sedona daily. Guests are domestic, affluent and here for an experience they expect to be interpreted for them — trail advice, vortex sites, spa recommendations. That is conversational work, and a property whose staff cannot do it in English is selling a room instead of a stay.
Five minutes a day, measurable from HR.
Placement test
A CEFR assessment (A1 to B2) built around this position, so you know where each person starts.
Daily practice
Real front desk scenarios on a lean web-based platform, with native audio and correction on the spot.
Visible progress
The HR dashboard shows each employee and the whole property, without anyone having to chase people down.
Your Sedona front desk agents, ready to work in English.
Free placement test for the whole property, no obligation. We reply within one business day.
Request a demo