Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C1, with 1–1½ hours total and 3–5 days to finish.
Servers describe wine, pairings and seasonal menus to guests who came for exactly that, and work high-volume casino outlets and banquets. Description and accuracy in English are both the job.
Your servers and bartenders practice exactly what they face in front of a guest: taking the order, describing the menu and handling allergies. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for servers and bartenders — the situations it rehearses, the target level and the price bands — is on the national restaurant & bar page.
Southwest Riverside County's hospitality and agricultural workforce is substantially Spanish-speaking, and the valley's wineries, inns and the casino resort draw on it in housekeeping, food service, grounds and banquet. Guests are domestic, English-speaking and here to be guided — through a tasting, a wedding weekend or an evening out — which is a conversationally demanding kind of service. Confident, warm English is exactly what a wine-country rate is buying.
A2 minimum to take an order; B1 to recommend and resolve. The placement exam fixes each person's real level on the A1 to C1 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C1, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
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