Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Servers work poolside and patio service in design-forward rooms where the experience is the product. Describing a cocktail or a menu well in English is directly what guests are paying for.
Your servers and bartenders practice exactly what they face in front of a guest: taking the order, describing the menu and handling allergies. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for servers and bartenders — the situations it rehearses, the target level and the price bands — is on the national restaurant & bar page.
The Coachella Valley's hospitality and agricultural workforce is overwhelmingly Spanish-speaking, drawn substantially from the eastern valley communities. Guests are domestic, design-conscious and increasingly international during festival season. At boutique properties with tiny teams, there is no bilingual supervisor to hand a hard conversation to — the person at the desk handles it in English or it does not get handled.
A2 minimum to take an order; B1 to recommend and resolve. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam