English for hotel front desk agents in Honolulu
Front desk handles long leisure stays, resort fees, international arrivals and a great deal of activity booking. Clear English on charges and logistics prevents most friction.
Inglés Hotelero trains Spanish-speaking front desk agents at hotels in Honolulu, Hawaii in the English their shift actually requires: check-in, complaints, upgrades and late arrivals. Each employee takes a free CEFR placement test, then practices five minutes a day on a lean web-based platform with native-speaker audio and same-day correction. Pricing is per property and starts at $150 USD a month.
Not general English. The English your front desk team uses every shift.
Your front desk agents practice exactly what they face in front of a guest: check-in, complaints, upgrades and late arrivals. Model phrases, native-speaker audio and daily correction — not grammar rules nobody repeats at the counter.
Hawaii's hospitality workforce is highly diverse, with significant Filipino, Japanese, Pacific Islander and Latin American communities and a well-organized union presence. The Spanish-speaking share is smaller than in mainland markets, which matters for fit: our instruction is delivered in Spanish, so this works best for the Spanish-speaking portion of a team rather than as a whole-property solution.
Five minutes a day, measurable from HR.
Placement test
A CEFR assessment (A1 to B2) built around this position, so you know where each person starts.
Daily practice
Real front desk scenarios on a lean web-based platform, with native audio and correction on the spot.
Visible progress
The HR dashboard shows each employee and the whole property, without anyone having to chase people down.
Your Honolulu front desk agents, ready to work in English.
Free placement test for the whole property, no obligation. We reply within one business day.
Request a demo