Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Bellhops move convention materials and group luggage and direct guests through the skyway system, which confuses nearly every first-time visitor. Clear English directions matter here more than most markets.
Your bellhops and valets practice exactly what they face in front of a guest: luggage, directions and recommendations, with courtesy. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for bellhops and valets — the situations it rehearses, the target level and the price bands — is on the national bellhop & valet page.
The Twin Cities have a growing Latin American population alongside large Somali and Hmong communities, and hotel housekeeping, banquet and facilities draw on all of them. This matters for fit: our instruction is delivered in Spanish, so the product serves the Spanish-speaking portion of a team well and the rest less so. Corporate guests are English-speaking and precise, which makes the gap visible in group feedback.
B1 when the role also gives directions and recommendations. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam