English for hotel front desk agents in Minneapolis
Front desk handles corporate accounts, convention blocks and airport-corridor turnover. Precision in English on billing and group blocks prevents most escalations.
Inglés Hotelero trains Spanish-speaking front desk agents at hotels in Minneapolis, Minnesota in the English their shift actually requires: check-in, complaints, upgrades and late arrivals. Each employee takes a free CEFR placement test, then practices five minutes a day on a lean web-based platform with native-speaker audio and same-day correction. Pricing is per property and starts at $150 USD a month.
Not general English. The English your front desk team uses every shift.
Your front desk agents practice exactly what they face in front of a guest: check-in, complaints, upgrades and late arrivals. Model phrases, native-speaker audio and daily correction — not grammar rules nobody repeats at the counter.
The Twin Cities have a growing Latin American population alongside large Somali and Hmong communities, and hotel housekeeping, banquet and facilities draw on all of them. This matters for fit: our instruction is delivered in Spanish, so the product serves the Spanish-speaking portion of a team well and the rest less so. Corporate guests are English-speaking and precise, which makes the gap visible in group feedback.
Five minutes a day, measurable from HR.
Placement test
A CEFR assessment (A1 to B2) built around this position, so you know where each person starts.
Daily practice
Real front desk scenarios on a lean web-based platform, with native audio and correction on the spot.
Visible progress
The HR dashboard shows each employee and the whole property, without anyone having to chase people down.
Your Minneapolis front desk agents, ready to work in English.
Free placement test for the whole property, no obligation. We reply within one business day.
Request a demo