English for hotel front desk agents in Traverse City
Front desk arranges winery itineraries, beach and dune logistics and festival-week volume. Being a credible local guide in English is a real part of the property's value.
Inglés Hotelero trains Spanish-speaking front desk agents at hotels in Traverse City, Michigan in the English their shift actually requires: check-in, complaints, upgrades and late arrivals. Each employee takes a free CEFR placement test, then practices five minutes a day on a lean web-based platform with native-speaker audio and same-day correction. Pricing is per property and starts at $150 USD a month.
Not general English. The English your front desk team uses every shift.
Your front desk agents practice exactly what they face in front of a guest: check-in, complaints, upgrades and late arrivals. Model phrases, native-speaker audio and daily correction — not grammar rules nobody repeats at the counter.
Northern Michigan's agricultural and hospitality workforce includes a long-established Spanish-speaking population connected to the region's fruit growing. Guests are domestic and here to be guided — which winery, which beach, which dune. That is conversational service, and it is where limited English quietly costs an employee both advancement and gratuity.
Five minutes a day, measurable from HR.
Placement test
A CEFR assessment (A1 to B2) built around this position, so you know where each person starts.
Daily practice
Real front desk scenarios on a lean web-based platform, with native audio and correction on the spot.
Visible progress
The HR dashboard shows each employee and the whole property, without anyone having to chase people down.
Your Traverse City front desk agents, ready to work in English.
Free placement test for the whole property, no obligation. We reply within one business day.
Request a demo