Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Servers describe Michigan wine and seasonal menus to guests who came specifically for them. Description and recommendation in English are directly the check average.
Your servers and bartenders practice exactly what they face in front of a guest: taking the order, describing the menu and handling allergies. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for servers and bartenders — the situations it rehearses, the target level and the price bands — is on the national restaurant & bar page.
Northern Michigan's agricultural and hospitality workforce includes a long-established Spanish-speaking population connected to the region's fruit growing. Guests are domestic and here to be guided — which winery, which beach, which dune. That is conversational service, and it is where limited English quietly costs an employee both advancement and gratuity.
A2 minimum to take an order; B1 to recommend and resolve. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam