Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Wine Country · Michigan, US
English training for hotel staff in Traverse City
Traverse City runs a northern Michigan lake and wine market: resorts on Grand Traverse Bay, boutique inns downtown, and a peninsula wine trail that has become a genuine demand driver.
Hospitality in Traverse City
In Traverse City, your team's English shows up in every review.
Resort properties line Grand Traverse Bay with boutique and independent hotels downtown and inn inventory on the Old Mission and Leelanau peninsulas. Summer is the clear peak, the cherry festival produces a compression week, and fall wine and color tourism extends the season substantially. Winter is quiet outside a modest ski and snowmobile base.
Northern Michigan's agricultural and hospitality workforce includes a long-established Spanish-speaking population connected to the region's fruit growing. Guests are domestic and here to be guided — which winery, which beach, which dune. That is conversational service, and it is where limited English quietly costs an employee both advancement and gratuity.
Inside the platform Demo
By position
Every department speaks a different English. Each one is trained separately.
Front Desk · target level B1
English for front desk agents
See the program →Bellhop & Valet · target level A2
English for bellhops and valets
See the program →Restaurant & Bar · target level B1
English for servers and bartenders
See the program →Target CEFR levels by position: front desk B1 (B2 for supervisors), bellhop A2 (B1 when also giving directions), restaurant and bar B1 (A2 minimum to take an order). Not tied to one city? Each program has a national page: front desk, bellhop & valet, restaurant & bar.
How it works
At least 15 minutes a day. Progress HR can actually measure.
Daily practice
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
Progress for HR
See participation and levels by employee, department and property.
A few useful answers
Questions about training in Traverse City
The details you need to take the next step.
Can we add our own wine list and local recommendations?
Yes, as custom drills scoped to your property, blended into the daily practice alongside the standard modules.
Can we pause in the winter?
Yes, if the property genuinely reduces operations, with levels preserved for the spring.
How small can a property be?
The entry band covers roughly twelve to twenty employees at $289 USD a month for the whole property.
Near Traverse City
Put your Traverse City team to work in English.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam