Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C1, with 1–1½ hours total and 3–5 days to finish.
Bellhops meet ferries with carts and move luggage up Avalon's hillside streets, orienting guests to the harbor, the beaches and the tours. Short, clear English keeps a boat arrival organized.
Your bellhops and valets practice exactly what they face in front of a guest: luggage, directions and recommendations, with courtesy. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for bellhops and valets — the situations it rehearses, the target level and the price bands — is on the national bellhop & valet page.
Avalon's year-round community is substantially Spanish-speaking, and the island's hotels, restaurants and tour operators draw their staff from it, with scarce housing making every trained employee worth keeping. Guests are domestic weekenders, cruise passengers ashore for a day and international visitors, all arriving with the same logistics questions about ferries, golf carts and tours. On an island with no bilingual manager to borrow from the next property, the person at the desk handles it in English or it does not get handled.
B1 when the role also gives directions and recommendations. The placement exam fixes each person's real level on the A1 to C1 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C1, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam