Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Beach · Florida, US
English training for hotel staff in Miami Beach
Miami Beach concentrates oceanfront resorts, Art Deco boutiques along Collins and Ocean Drive, and a convention center that reshapes demand across the island whenever a citywide lands.
Hospitality in Miami Beach
In Miami Beach, your team's English shows up in every review.
South Beach runs on design-led boutiques and nightlife-adjacent properties; mid-Beach and North Beach hold larger oceanfront resorts with full food and beverage operations. The convention center anchors a business layer on top of a leisure market. Beach clubs, pool service and rooftop bars mean a large share of the staff works outdoors, in front of guests, all day.
The guest mix here is genuinely global — American, Brazilian, European, Canadian — and English is the common denominator even when the staff and a given guest happen to share Spanish. Poolside and beach service roles are the most exposed: they are constant guest contact with no front-desk script to fall back on, and they are often where newer Spanish-speaking employees start.
Inside the platform Demo
By position
Every department speaks a different English. Each one is trained separately.
Front Desk · target level B1
English for front desk agents
See the program →Bellhop & Valet · target level A2
English for bellhops and valets
See the program →Restaurant & Bar · target level B1
English for servers and bartenders
See the program →Target CEFR levels by position: front desk B1 (B2 for supervisors), bellhop A2 (B1 when also giving directions), restaurant and bar B1 (A2 minimum to take an order). Not tied to one city? Each program has a national page: front desk, bellhop & valet, restaurant & bar.
How it works
At least 15 minutes a day. Progress HR can actually measure.
Daily practice
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
Progress for HR
See participation and levels by employee, department and property.
A few useful answers
Questions about training in Miami Beach
The details you need to take the next step.
Our beach and pool attendants are the ones who struggle most. Does the training reach them?
Yes. Practice runs in the web app on their own phone or any other device, at least 15 minutes a day, so it does not require a computer, a classroom or a shift off the floor. That is specifically why it reaches outdoor and back-of-house staff that classroom programs never do.
How long before we hear a difference at the property?
It depends on where people start, which is what the placement exam establishes. What we can promise is visibility: from the first week you can see each person's level and whether they are practicing, instead of guessing.
Is the placement exam really free for the entire property?
Yes, for every employee, with no obligation and no contract. It is how we prove the product is worth a conversation, and it is the cheapest thing we do.
Near Miami Beach
Put your Miami Beach team to work in English.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam