Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Restaurant & Bar · Napa Valley, CA
English for hotel servers and bartenders in Napa Valley
Servers describe wine, pairings and seasonal menus to guests who came for precisely that. At these check averages, description and recommendation in English are the product.
The English of the job
Not general English. The English your restaurant & bar team uses every shift.
Your servers and bartenders practice exactly what they face in front of a guest: taking the order, describing the menu and handling allergies. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for servers and bartenders — the situations it rehearses, the target level and the price bands — is on the national restaurant & bar page.
Napa's hospitality and viticulture workforce is overwhelmingly Spanish-speaking, and has been for generations — the valley's wine industry was built with it. Guests are affluent, English-speaking and here to be educated about what is in the glass. That is the most conversationally demanding service in American hospitality, and it is exactly where limited English caps an employee's earnings and advancement.
Inside the platform Demo
15+ minutes a day, in the English of their role
Target level
Restaurant & Bar: CEFR B1.
A2 minimum to take an order; B1 to recommend and resolve. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
How it works
At least 15 minutes a day, measurable from HR.
Daily practice
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
Progress for HR
See participation and levels by employee, department and property.
Other positions in Napa Valley
Restaurant & Bar near Napa Valley
Your Napa Valley servers and bartenders, ready to work in English.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam