Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Servers and bartenders work rooms with high check averages and demanding guests, describing menus and handling dietary restrictions all night. In this market the language of description is directly the language of revenue.
Your servers and bartenders practice exactly what they face in front of a guest: taking the order, describing the menu and handling allergies. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for servers and bartenders — the situations it rehearses, the target level and the price bands — is on the national restaurant & bar page.
New York's hospitality workforce is one of the most linguistically diverse anywhere, and a large share of housekeeping, stewarding, banquet and maintenance staff speak Spanish as a first language. Many are unionized, with real internal promotion ladders — and English proficiency is frequently the practical gate between a back-of-house wage and a guest-facing one. Training the language is training the career path.
A2 minimum to take an order; B1 to recommend and resolve. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam