Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Banquet and restaurant staff serve association events with exact dietary counts and formal service standards. Confirming a special meal in English, at the table, is where accuracy is either real or theoretical.
Your servers and bartenders practice exactly what they face in front of a guest: taking the order, describing the menu and handling allergies. Model phrases, natural-voice audio and daily correction — not grammar rules nobody repeats at the counter. The full program for servers and bartenders — the situations it rehearses, the target level and the price bands — is on the national restaurant & bar page.
The District and its Maryland and Virginia suburbs have large Salvadoran, Guatemalan and Honduran communities, and those workers are heavily represented in hotel housekeeping, banquet and facilities. The guest side is the opposite: association executives, government travelers and international delegations who communicate in careful, formal English. The distance between those two registers is where service breaks down.
A2 minimum to take an order; B1 to recommend and resolve. The placement exam fixes each person's real level on the A1 to C2 scale, and daily practice is set from that starting point, not from the team average.
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
See participation and levels by employee, department and property.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
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