English for hotel front desk agents in Washington, D.C.
Front desk manages government per-diem rates, association group blocks, tax-exemption paperwork and international guests. Handling that documentation clearly in English is unusually technical work.
Inglés Hotelero trains Spanish-speaking front desk agents at hotels in Washington, D.C., District of Columbia in the English their shift actually requires: check-in, complaints, upgrades and late arrivals. Each employee takes a free CEFR placement test, then practices five minutes a day on a lean web-based platform with native-speaker audio and same-day correction. Pricing is per property and starts at $150 USD a month.
Not general English. The English your front desk team uses every shift.
Your front desk agents practice exactly what they face in front of a guest: check-in, complaints, upgrades and late arrivals. Model phrases, native-speaker audio and daily correction — not grammar rules nobody repeats at the counter.
The District and its Maryland and Virginia suburbs have large Salvadoran, Guatemalan and Honduran communities, and those workers are heavily represented in hotel housekeeping, banquet and facilities. The guest side is the opposite: association executives, government travelers and international delegations who communicate in careful, formal English. The distance between those two registers is where service breaks down.
Five minutes a day, measurable from HR.
Placement test
A CEFR assessment (A1 to B2) built around this position, so you know where each person starts.
Daily practice
Real front desk scenarios on a lean web-based platform, with native audio and correction on the spot.
Visible progress
The HR dashboard shows each employee and the whole property, without anyone having to chase people down.
Your Washington, D.C. front desk agents, ready to work in English.
Free placement test for the whole property, no obligation. We reply within one business day.
Request a demo