English training for hotel staff in St. Augustine
St. Augustine trades on being the oldest continuously occupied European-founded city in the United States, and its hotel market is built from historic inns, bed and breakfasts and beach properties nearby.
Inglés Hotelero trains the Spanish-speaking staff of hotels in St. Augustine, Florida to work in English. Every employee takes a free CEFR placement test (A1 to B2), then practices five minutes a day on a lean web-based platform using the English their own job actually requires. Front desk, bellhop and restaurant are separate modules. Pricing is per property, not per employee, and starts at $150 USD a month. Human resources sees each person's level and progress on a dashboard.
In St. Augustine, your team's English shows up in every review.
The historic district holds small inns, restored properties and boutique hotels within walking distance of the Castillo de San Marcos and St. George Street, while Anastasia Island and Vilano Beach add beachfront rooms. Demand is heavily leisure and heritage-driven, with weekend and holiday peaks, school groups, and a long shoulder season that keeps small properties viable.
Guests come here to be told the story, which makes staff English unusually load-bearing: recommendations, history, walking directions through a district with confusing streets. Properties are small, so there is no one to hand a question to. An employee who can explain where the fort is and why it matters, in English, is doing the marketing.
Every department speaks a different English. Each one is trained separately.
English for front desk agents
At a historic inn the front desk is also concierge and storyteller — directions, tour bookings, restaurant recommendations and the building's own history, all in English to guests who came specifically to hear it.
See the program →English for bellhops and valets
Bellhops navigate narrow streets, limited parking and historic buildings without elevators. Clear English about where to park, where to enter and how to get to St. George Street solves most arrival friction.
See the program →English for servers and bartenders
Servers work small dining rooms and courtyard patios where the pace allows real conversation. Describing a dish and recommending the next stop of the evening in English is part of what guests remember.
See the program →Five minutes a day. Progress HR can actually measure.
Placement test
Every employee takes a CEFR assessment (A1 to B2) built around their own position. You know where each person starts before you spend a dollar on training.
Daily practice
Five minutes on a lean web-based platform, using the English that is actually spoken at a check-in counter or a table — not textbook grammar nobody repeats on shift.
HR dashboard
Level, progress and streaks by employee and by property. The number your monthly report was missing.
About training your team in St. Augustine.
We run a twelve-room inn. Is this scaled for us?
Yes. The smallest band starts at $150 USD a month for the whole property, and the placement test costs nothing, so you can see your team's levels before deciding anything.
Can we add our own local content, like our building's history?
Yes. Custom drills can be scoped to your property, so your staff practice your amenities, your neighborhood and your standards alongside the standard modules.
Do employees need a smartphone?
Any smartphone with a browser is enough — the practice runs in the browser, nothing to install. The daily practice is built to use very little data.
Put your St. Augustine team to work in English.
Free placement test for the whole property, no obligation. We reply within one business day.
Request a demo