Free placement exam and needs analysis
Placement exam and needs analysis for your whole team. A1–C2, with 1–1½ hours total and 3–5 days to finish.
Historic · Florida, US
English training for hotel staff in St. Augustine
St. Augustine trades on being the oldest continuously occupied European-founded city in the United States, and its hotel market is built from historic inns, bed and breakfasts and beach properties nearby.
Hospitality in St. Augustine
In St. Augustine, your team's English shows up in every review.
The historic district holds small inns, restored properties and boutique hotels within walking distance of the Castillo de San Marcos and St. George Street, while Anastasia Island and Vilano Beach add beachfront rooms. Demand is heavily leisure and heritage-driven, with weekend and holiday peaks, school groups, and a long shoulder season that keeps small properties viable.
Guests come here to be told the story, which makes staff English unusually load-bearing: recommendations, history, walking directions through a district with confusing streets. Properties are small, so there is no one to hand a question to. An employee who can explain where the fort is and why it matters, in English, is doing the marketing.
Inside the platform Demo
By position
Every department speaks a different English. Each one is trained separately.
Front Desk · target level B1
English for front desk agents
See the program →Bellhop & Valet · target level A2
English for bellhops and valets
See the program →Restaurant & Bar · target level B1
English for servers and bartenders
See the program →Target CEFR levels by position: front desk B1 (B2 for supervisors), bellhop A2 (B1 when also giving directions), restaurant and bar B1 (A2 minimum to take an order). Not tied to one city? Each program has a national page: front desk, bellhop & valet, restaurant & bar.
How it works
At least 15 minutes a day. Progress HR can actually measure.
Daily practice
At least 15 minutes a day, by role and level. Listen, speak and get feedback from any device.
Progress for HR
See participation and levels by employee, department and property.
A few useful answers
Questions about training in St. Augustine
The details you need to take the next step.
We run a twelve-room inn. Is this scaled for us?
Yes. The smallest band starts at $289 USD a month for the whole property, and the placement exam costs nothing, so you can see your team's levels before deciding anything.
Can we add our own local content, like our building's history?
Yes. Custom drills can be scoped to your property, so your staff practice your amenities, your neighborhood and your standards alongside the standard modules.
Do employees need a smartphone?
Any smartphone with a browser is enough — the practice runs in the browser, nothing to install. The daily practice is built to use very little data.
Near St. Augustine
Put your St. Augustine team to work in English.
Free placement exam and needs analysis for the whole property, no obligation. We reply within one business day.
Start with the free exam