English for hotel front desk agents in St. Louis
Front desk handles convention blocks, game-day volume and corporate billing. Clear English on rates, blocks and recovery prevents most of the weekend's friction.
Inglés Hotelero trains Spanish-speaking front desk agents at hotels in St. Louis, Missouri in the English their shift actually requires: check-in, complaints, upgrades and late arrivals. Each employee takes a free CEFR placement test, then practices five minutes a day on a lean web-based platform with native-speaker audio and same-day correction. Pricing is per property and starts at $150 USD a month.
Not general English. The English your front desk team uses every shift.
Your front desk agents practice exactly what they face in front of a guest: check-in, complaints, upgrades and late arrivals. Model phrases, native-speaker audio and daily correction — not grammar rules nobody repeats at the counter.
St. Louis has a growing Latin American population working across hospitality and food service. Guests are domestic — convention attendees, sports fans and families — and interactions happen entirely in English. Event weekends concentrate large group arrivals into narrow windows, and a front desk that is slow in English becomes the visible bottleneck of the whole weekend.
Five minutes a day, measurable from HR.
Placement test
A CEFR assessment (A1 to B2) built around this position, so you know where each person starts.
Daily practice
Real front desk scenarios on a lean web-based platform, with native audio and correction on the spot.
Visible progress
The HR dashboard shows each employee and the whole property, without anyone having to chase people down.
Your St. Louis front desk agents, ready to work in English.
Free placement test for the whole property, no obligation. We reply within one business day.
Request a demo